The decisions made by the VSA are reviewable by the provincial Ombudsperson. The Ombudsperson reviews decisions to ensure a fair process was followed, including clarity and transparency in arriving at those decisions. No complaint to the Ombudsperson was found to be substantiated in the 2016, 2017 or 2018 fiscal years.

Ombudsperson Activity by Fiscal Year-End

Click here to see the Ombudsperson 2017/18 Annual Report