An undertaking is a voluntary acknowledgement by a motor dealer or a salesperson that they have violated the Business Practices and Consumer Protection Act (section 154). The terms of an undertaking may include one or many terms and conditions, such as a promise to:

  • Stop a particular type of conduct
  • Repay a consumer for any proven losses
  • Pay for investigation costs
  • Pay an administrative penalty, and
  • Abide by the law

The voluntary nature of the undertaking generally indicates that a motor dealer or salesperson has recognized they have made an error and are willing to take satisfactory steps to fix that error. To ensure compliance with an undertaking, it may be filed in the B.C. Supreme Court.  When it is filed, the undertaking is deemed an order of that Court (section 157).

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Date Signed Respondent Issue(s) Outcome(s)
June 14, 2018 Silk Road Traders, Ltd. dba Silk Road Autos (#30733) Deceptive acts & practices; failure to maintain records; sale of unsafe vehicles Administrative penalty; investigation costs; conditions on licence
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31 kB
June 14, 2018 Kristina Hardman (#101614) Deceptive acts and practices Administrative penalties
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28 kB
June 5, 2018 Justin Van Noord (#118063) Deceptive acts and practices Administrative penalties
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173 kB
June 5, 2018 Larisa Rene Kungel (#112104) Deceptive acts and practices Administrative penalties
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28 kB
May 7, 2018 Harris Victoria Chrysler Dodge Jeep Ram Ltd. (#31254) Craig Sabourin (#200796) Deceptive acts and practices; misleading authority during investigation Conditions on registration; conditions on licence; completion of salesperson certification course; investigative costs; administrative penalties
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178 kB
May 7, 2018 Nanaimo Chrysler Dodge Jeep Ram Ltd. (#40470), James Crockett (#201765) Deceptive Acts and Practices; Unsafe vehicle Conditions on Registration; Conditions on Licence; Completion of Salesperson Certification Course; Investigative Costs; Administrative Penalties
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175 kB
April 23, 2018 Tantalus Auto Sales Ltd (#31272) Off-site sales; Deceptive Acts and Practices; Failure to Inspect Vehicles Conditions on Registration; Investigative Costs; Administrative Penalty Assessed
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31 kB
April 23, 2018 Vancouver Velocity Cars (#40027) Deceptive Acts and Practices; Improper Advertising; Unsafe Vehicles Conditions on Registration; Investigative Costs; Administrative Penalty Assessed
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30 kB
April 5, 2018 Gerardo Canedo Santiago Unlicensed motor dealer – curbing Investigative Costs; Administrative Penalty Assessed
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33 kB
March 12, 2018 Weymouth Enterprises, Inc. (#7717) Unlicensed sales person; unsafe vehicle Condition on Registration; Investigative Costs; Administrative Penalty assessed
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29 kB

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