An undertaking is a voluntary acknowledgement by a motor dealer or a salesperson that they have violated the Business Practices and Consumer Protection Act (section 154). The terms of an undertaking may include one or many terms and conditions, such as a promise to:

  • Stop a particular type of conduct
  • Repay a consumer for any proven losses
  • Pay for investigation costs
  • Pay an administrative penalty, and
  • Abide by the law

The voluntary nature of the undertaking generally indicates that a motor dealer or salesperson has recognized they have made an error and are willing to take satisfactory steps to fix that error. To ensure compliance with an undertaking, it may be filed in the B.C. Supreme Court.  When it is filed, the undertaking is deemed an order of that Court (section 157).

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Date Signed Respondent Issue(s) Outcome(s)
September 10, 2020 Coquitlam Chrysler Dodge Jeep Ltd. (#7557) Deceptive practice; code of conduct Administrative penalty
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98 kB
July 21, 2020 Go Auto Surrey Chrysler Dodge Jeep Ram Ltd. (#40116) Deceptive practice; code of conduct Administrative penalty, investigative costs
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91 kB
May 12, 2020 Harjinder Dhaliwal (#202476) Salesperson acting as an unlicensed dealer/curber; misleading advertising; deceptive acts or practices; Code of Conduct breached administrative penalty; investigative costs
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1213 kB
April 16, 2020 Delainie Shaw (#206281, lapsed) Deceptive acts and practices; violation of the Code of Conduct Administrative penalty; conditions on licence
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1214 kB
February 27, 2020 Taurean Joshua Windrum (#213040) Unlicensed salesperson Administrative penalties
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391 kB
February 27, 2020 Apna Motors Ltd. (#40272) and Ranveer Puran-Singh (#20515) False odometer recordings Conditions on licence; administrative penalties; costs
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92 kB
February 7, 2020 Neil Dha (#120159) Deceptive acts and practices, breach of previously signed Undertaking Administrative penalty
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90 kB
December 20, 2019 Palm Auto Sale (unlicensed) and Siavash Koushyar-Moghtader (unlicensed) Unlicensed wholesaler Administrative penalty
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88 kB
December 17, 2019 D.V. Exotic Auto Group Inc. (#40579); Ruoyu Dai (#200909); Wenqiang Zhou (#209891) Deceptive acts and practices Administrative penalty and investigative costs
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398 kB
December 13, 2019 0976736 BC Ltd. dba Surrey Mitsubishi (#40045), Daniel Paul DeBartolo (#40045) Deceptive acts and practices, breach of previously signed Undertaking Administrative penalty, investigative costs and cost reimbursement for consumer complainant
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102 kB

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