An undertaking is a voluntary acknowledgement by a motor dealer or a salesperson that they have violated the Business Practices and Consumer Protection Act (section 154). The terms of an undertaking may include one or many terms and conditions, such as a promise to:

  • Stop a particular type of conduct
  • Repay a consumer for any proven losses
  • Pay for investigation costs
  • Pay an administrative penalty, and
  • Abide by the law

The voluntary nature of the undertaking generally indicates that a motor dealer or salesperson has recognized they have made an error and are willing to take satisfactory steps to fix that error. To ensure compliance with an undertaking, it may be filed in the B.C. Supreme Court.  When it is filed, the undertaking is deemed an order of that Court (section 157).

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Date Signed Respondent Issue(s) Outcome(s)
September 12, 2017 Mt. Pleasant Motors Ltd. (Dealer #30547) Unsafe Vehicle Conditions on licence; administrative penalty; and costs assessed
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29 kB
August 17, 2017 White Spot Service Ltd. dba Morrey Nissan Sales (Dealer #5232) Advertising; fees Conditions on licence; administrative penalty, consumer restitution and costs assessed
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29 kB
August 9, 2017 West Bay Auto Sales Advertising; unlicensed salesperson; unauthorised offsite sale Conditions on licence; administrative penalty and costs assessed
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30 kB
June 21, 2017 MSA Auto Shore Ltd. Unsafe vehicles; advertising; and unauthorized consignment. Conditions on licence; administrative penalty and costs assessed, consumer reimbursement
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31 kB
May 24, 2017 Country Road Enterprises Ltd. Unlicensed Salesperson, Unauthorized Offsite Sale Administrative penalties; consumer reimbursement.
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30 kB
May 2, 2017 Island Chevrolet Buick GMC Misrepresentation of financing Conditions on licence; administrative penalties and costs assessed; consumer restitution
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30 kB
April 4, 2017 Fuel Motorsports Misrepresentation/unsafe vehicle Conditions on licence; administrative penalty and costs assessed; consumer restitution
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1087 kB
March 27, 2017 Kia South Vancouver Misrepresentation of lien payout Conditions on licence; administrative penalties and costs assessed; consumer restitution
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356 kB
March 27, 2017 Richmond Kia Misrepresentation of lien payout Conditions on licence; administrative penalties and costs assessed; consumer restitution
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314 kB
March 27, 2017 Masset Services Ltd. Misrepresentation/unsafe vehicle Conditions on licence; administrative penalties and costs assessed; consumer restitution
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346 kB

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