Public Warning- Twins Speed & Service and Mill Bay Motors
Mill Bay Motors at 2992 Church Way in Mill Bay is no longer licensed. Twins Speed & Service, located at 5240 Trans Canada Hwy in Duncan, is not a licensed Motor Dealer. If you purchase a vehicle from these businesses you will not be protected under the Motor Dealer Act.
If you recently purchased a vehicle from one of these businesses and have a concern, you can file a complaint with the Vehicle Sales Authority (VSA). The VSA will investigate your complaint to determine if a licensed dealer was involved. Consumers are only protected when buying from a licensed dealer. Under the Motor Dealer Act, the authority of the VSA is limited to consumer purchases from licensed dealers. A consumer’s options are very limited if things go wrong and they have bought privately.
Before purchasing a vehicle, consumers are encouraged to conduct their own research. Learn how to spot a curber, and find out if the individual or business selling the vehicle is licensed. Not only do licensed dealers have strict standards to follow, there are numerous benefits of buying from a licensed dealer.
Consumer Best Practices
- Follow our Buying Guide before purchasing a vehicle
- Use the VSA Public Search to confirm the dealer or salesperson is licensed. If they are not, you can report an unlicensed motor dealer (curber)
- Visit our website for more helpful links