The Motor Dealer Customer Compensation Fund provides compensation primarily to consumers who lost money because a motor dealer went out of business or has failed to meet certain legal obligations.  The money in the Fund comes from annual dealer contributions.  Only some types of losses are covered by the Fund.  Since its inception in 1995, the Fund Board has adjudicated over 1,000 claims, of which 57% were approved for compensation.  Over $2.9 million has been paid to consumers over the last 19 years.

Overview of Compensation Fund Claim Decisions by Fiscal Year

Browse compensation fund decisions

By fiscal year:
By motor dealer:
By allegation:
By claim outcome:

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Decision Date Type of Allegation Motor Dealer Claim outcome Download PDF
August 9, 2017 Extended warranty Orca Bay Suzuki Denied
524 kB


August 9, 2017 Misrepresentation Everyday Motor Centre Denied
537 kB


June 2, 2017 Extended warranty Tricity Mitsubishi Denied
372 kB


June 2, 2017 Loss of the vehicle or its value GN Motors Sales "N" Rentals Limited Paid
375 kB


June 2, 2017 Loss of the vehicle or its value All The Details Denied
373 kB


Browse compensation fund decisions

By fiscal year:
By motor dealer:
By allegation:
By claim outcome:

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