The VSA cannot conduct investigations under the Business Practice and Consumer Protection Act (BPCPA) while court action is ongoing If court action is started, the VSA will suspend any [...]
Typically, it takes three to six months for the investigation and the decision The length will vary based on how complex it is and availability of VSA staff resources.
You are agreeing to the Assignment and Undertaking terms in the Claim Application You are agreeing to the use of your information for investigative and statistical purposes You are agreeing that [...]
The VSA will provide information about your claim to another person only if you provide consent Unless the person is already your legal representative, you must complete an Authorization for [...]
Before making a claim, you must first make a written Demand to Motor Dealer . The Demand must be made within 4 years of the date of the transaction to which the demand relates. Instructions in [...]
You are eligible to apply if the dealer refused to return the unsold vehicle or deliver the money from the sale of the vehicle, and the dealer had no legal right to keep the consigned vehicle or [...]