The Salesperson Certification Course provides a foundation for professional and legal selling. It explores the Motor Dealer Act, the Business Practices and Consumer Protection Act, the Sale of Goods Act, contract law and related legislation. The course outlines the responsibilities of a sales professional through the entire selling process, from advertising to presenting vehicles, negotiating sales to documenting transactions.

Every salesperson in British Columbia must pass the certification before they are issued a full licence. The content of the course workbook is available here:

Course Agenda and Index

Pre-Course Assignment

Session 1Declarations, disclosures and representations
The Business Practices and Consumer Protection Act and the Motor Dealer Act
Session 2Implied rights and obligations, creating binding contracts
The Sale of Goods Act and Common Law, Deposits and Dealer Fees
Session 3Applying legislation to common dealership practices
The responsibilities and compliance philosophy of the VSA
Session 4Advertising Guidelines overview and case studies
Course participants are also provided the following resources:

Legislation Excerpts

Glossary

VSA General Guidelines

VSA Advertising Guidelines

Vehicle Inspection Report Information

Selected VSA and Industry Bulletins